2-YEAR-WARRANTY
Your Conant Elements product is warranted against defects* in material and workmanship for a period of 2 years from your date of purchase. Conant's liability is limited to the repair or replacement of your product provided that the defective item(s) are returned to Conant postage prepaid and per the instructions found on the Service & Repair page of this website. Your product will be repaired or replaced at our option and at our expense. Any defect caused by misuse, accident, tampering, or negligence of the user is not covered by this warranty. The repaired or replaced product will be returned to you postage prepaid.
*Defects are defined as flaws that inhibit the correct use of the product. Normal wear and tear of a product is not covered under the defective parts clause in the 2 year warranty period. Warranty does not extend to damage through improper use, improper cleaning, weather, neglect, abuse, modification, disassembly, or falls. Please keep your original receipt - your warranty cannot be honored without it.
10-YEAR WARRANTY
Your Conant Décor product is warranted against defects in material and workmanship for a period of 10 years from the date of original purchase. Retain a copy of your receipt for proof of purchase. Any defect caused by misuse, accident, tampering, or negligence of the user is not covered by this warranty.
Caution: If your product is battery operated, movement damage caused by battery leakage is not covered under warranty. A clock movement continues to pull voltage from the battery until the battery dies. Leaving a dead battery in place causes the battery to leak acid which destroys the movement. For this reason, it is important to replace the battery once a year, even if the battery is not dead at the time of replacement. If the instrument is not in use, remove the battery to reduce the possibility of costly movement damage.
Buyer’s exclusive remedy in the event of a defect or non-conformity in the products is limited, at the option of seller, to return the product for repayment of the price or to repair the product and replacement of the non-conforming or defective goods or parts.
Weems & Plath shall not be liable for any indirect, special, exemplary, incidental or consequential damages arising out of a defect or non-conformity in the product. The implied warranty of the merchantability and the implied warranty of fitness are excluded. There are no warranties which extend beyond the description on the face of this warranty.
LIMITED LIFETIME WARRANTY
Your Conant Vermont or Jeffersonian product is warranted against defects in material and workmanship when purchased directly from Conant, Weems & Plath (Conant's parent company), or a Conant reseller. This warranty is extended only to you as the original end-use purchaser or the person receiving the product as a gift for as long as you own this product, and shall not be extended to any other person or transferee. Prior to providing warranty service, Conant (or Weems & Plath) may require you to provide proof of purchase details, including but not limited to a receipt, sales invoice, or product registration (on the Weems & Plath website).Any defect caused by misuse, accident, tampering or negligence of the user is not covered by this warranty.
Your exclusive remedy in the event of a defect or non-conformity in the product is limited, at the option of the seller, to return the product for repayment of the price, or to repair the product and replace the non-conforming or defective goods or parts (in part or in whole). If the warranted product and/or its replacement goods or parts are no longer available, Conant (at its discretion) reserves the right to offer the owner a comparable replacement when feasible. Conant shall not be liable for any indirect, special, exemplary, incidental or consequential damages arising out of a defect or non-conformity in the product.
TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED BY WEEMS & PLATH. WEEMS & PLATH CLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED (INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT), AND WEEMS & PLATH'S LIABILITY SHALL BE LIMITED TO THE ORIGINAL PURCHASE PRICE.
Caution: If your product is battery operated, movement damage caused by battery leakage is not covered under warranty. A clock movement continues to draw voltage from the battery until the battery dies. Leaving a dead battery in place causes the battery to leak acid which destroys the movement. For this reason, it is important to replace the battery once a year, even if the battery is not dead at the time of replacement. If the instrument is not in use, remove the battery to reduce the possibility of costly movement damage.
The Living Finish of your Vermont or Jeffersonian product is not warranted. This product is constructed of brass or copper because of its natural resistance to corrosion. A protective coating is not applied to the surface of our instruments because no coating will last as long as the raw metal itself. Within a few months' exposure to the elements, the product will begin to age gracefully and naturally to a fine patina. this patina will improve over time and enhance its natural beauty for years to come. If you have any questions, please email our customer service team at support@conantcollections.com.
Be sure to retain your proof of purchase should you need to submit a warranty claim.
Weems & Plath