Before sending in your item for repair, please visit our frequently asked questions document below. In this document we have compiled a list of help topics. Then, if you find that your Weems & Plath or Conant Custom Brass instrument still needs repair, fill out our
Customer Repair Request form & send the form along with the instrument(s) to the following address:
Weems & Plath, Inc.
Attn: Customer Service
214 Eastern Avenue
Annapolis, MD 21403 USA
We will notify you of any charges and you may then pay by credit card or send us a check. There are no costs involved if your instrument is still under warranty. NOTE: Please package carefully as Weems & Plath can not be responsible for damage in transit.
On each product page of our web site, you will find the following documents available for download: Product Manuals, Parts List, Warranty, Troubleshooting and Technical Documents, if applicable. If you need additional assistance or documentation, please contact Customer Service by
e-mail or call
800-638-0428 extension 22.
FREQUENTLY ASKED QUESTIONS
