Weems & Plath

We are in need of a full-time Customer Support Coordinator who possesses professional maturity, a positive attitude and excellent communication skills. 

Benefits include: paid vacation and sick leave, 401-K matching, and offered health/dental/eye programs. 

Duties of the position include:
Answer consumer's questions about products via phone or email; assist wholesale and retail customers with warranty questions; receive, quote and process products for repair by technician or replacement of products; process product returns and credits; support dealers with part orders; address customer concerns or inquiries with shipping, delivery or product issues; assist walk-in customers with repair or product inquiries; process invoices for shipments; notify wholesale customers of company distribution policies.

More detail available on receipt of resume.

Skills required:

• Excellent organization and time management skills 
• Able to manage a large volume of tasks
• Superior written and oral communication skills 
• Pleasant phone manner and demeanor
• Boating/marine industry experience preferred
• High school diploma or college diploma
• Problem solving and basic math skills 
• Experience with MS Word, Excel and Outlook 
• Self-motivated, outgoing, high energy 
• Reliable, prompt, dependable 

Weems & Plath is a dynamic business with a positive work environment built on trust and respect.

To apply for this position, please send your cover letter, salary requirements and resume in a Word Document to Drew Fleming, Vice President of Sales, at drew@weems-plath.com.